contact center

anglicism recorded since 13/07/2020

Spelling variants: contact-center

Frequency

Calculated from occurrences since 2020.

206
total occurrences
0.218
per million, total
0.251
per million, last year
0.116
per million, last month

Recorded forms

Variants of this lemma documented in the corpus.

contact center (178) contact centers (28)

Usage profile

Automatic estimate based on 202 contexts (since April 2020).

Quotation marks70% in quotes
In quotation marks (70%) Without quotation marks (30%)
Morphological category
Noun (84%) Adjective (6%) Other / undetermined (10%)
Grammatical genderout of 112 uses with a gender cue
Masculine (97%) Feminine (3%)

Heuristics computed over the contexts of use: the category is inferred from the kind of word preceding the borrowing, so percentages are indicative.

Frequency over time

Occurrences per million words, by week.

Compare with other words →

By outlet

Where it is used most.

elDiario.es 33
El País 32
La Vanguardia 30
El Mundo 29
El Economista 25
ABC 21
El Confidencial 16
20minutos 8
Cinco Días 6
La Marea 2

By section

What kind of news it appears in.

Economy 162
Front page 19
Politics 6
Health 6
Technology 5
Spain 3
Television 2
Science 1

Words it appears with

Most frequent words in the immediate context of “contact center”, according to the corpus examples.

sector (34) servicios (10) empresa (6) telemarketing (5) cliente (4) convenio (4) españa (4) colectivo (4) área (3) telefónica (3) last (3) plantillas (3) levantan (3)

Contexts of use

202 unique documented contexts, from most recent to oldest (republished articles are shown only once).

⬇ CSV
Form Context Outlet Section Date
contact center outsourcing' de servicios de 'contact center', el área desde la El País Front page 10/08/2020
contact center Bussiness Process Outsourcing) con 'contact center' propio. Su tecnología y El Confidencial Economy 13/07/2020

Contextually related borrowings

Borrowings that appear in the same articles as “contact center”: thematic or semantic neighbours in the corpus.

call center 34 co-occ.
telemarketing 9 co-occ.
outsourcing 4 co-occ.
retail 10 co-occ.
cloud 11 co-occ.
machine learning 4 co-occ.
app 26 co-occ.
partner 4 co-occ.
software 16 co-occ.
online 22 co-occ.
marketing 15 co-occ.
hub 4 co-occ.
startup 5 co-occ.
newsletter 5 co-occ.